We are offering the products we sell at Minimum Advertised Prices, which is a requirement from our suppliers/brands and allows us to continue to offer the brands you know and trust without disruption. Fear not! To continue providing the best pricing we can for your raw feeding choices, we’re further rolling out our Pawradise Raw Loyalty Program. Here are the details:

1. Important note - Although our assorted brands will reward at distinct levels, 10 - 30 points per $1 spent, (the reward levels are listed on each brand's page), there is currently a limitation within the loyalty rewards application we’re using. Because of this limitation, all products are currently set to automatically award 10 points per $1 spent, rather than the correct level of rewards points. To remedy this, when you’ve ordered from a brand with a higher reward level, we will manually add the additional points once your order has been paid for. Please allow 1 - 2 business days for the additional points to be added to your rewards account. We’re working with the app developer to fix this issue and believe it should be functioning as we intended within the next 30 days. We appreciate your patience while we use this workaround.

2. You earn reward points on all your purchases on our new website, except for Treasure Chest items which are already discounted (like items on a clearance rack!).

3. You can redeem your reward points by scrolling down this page, or by clicking on the “Rewards” icon in your account, (the Star icon if you are on mobile). Once there, you can convert your rewards to coupon codes by selecting “How to Spend Points” in the dropdown menu. Once the coupon is redeemed, it is automatically added to your cart. If needed, you can always return to the Rewards menu dropdown and select “View Your Rewards” to copy your coupon code again. Only one coupon can be used per order.

4. If you paid at checkout with a credit/debit card, your reward points earned at the ten points per dollar spent level will be automatically added to your account, with any additional earned points added manually in 1 – 2 business days. If you decide to pay later, all your earned reward points will be added after your order has been paid. Please allow 1 - 2 business days for the points to be processed and added to your account.

If you have any questions about your reward points, please reach out to us via the “Contact Us” link in your account. Thank you for being a member of Pawradise Raw!